2021 Superior Customer Service Awards
At Grand Haven Charter Township, you are greeted by staff devoted to providing superior customer service while inspiring an atmosphere of integrity, respect and trust. Our staff value open communication, honesty and understanding. Every day Township staff strive to serve our residents and guests by upholding our Grand Way Customer Service Codes of Conduct:
- We live the Golden Rule.
- We act with patience and understanding.
- We create a culture of service in which every person is valued.
- We communicate openly and honestly.
- We lead by example.
- We are open to new ideas and beliefs.
- We work together to keep our community safe and clean.
- We strive to know the answers and seek solutions.
- We celebrate and enjoy our work.
If you have been WOWED by one of our employee’s customer service, please take a few minutes to share your story and nominate them for our annual Superior Customer Service of the Year Award. Nominations may be submitted by anyone, including members of the public, co-workers, supervisors, elected officials, etc.